Frequently Asked
Questions

NETTV is the IPTV/OTT platforms where users can access live TV channels from around the globe, movies, recorded TV programs, pay per view video content, web series, TV shows and much more. These services are available over a variety of platforms including smart phones, tablets, laptops and SetTopBox.

• Press SET of NETTV/IPTV remote until the light stops blinking and light glows constantly.
• Keep both remote in such a way that both LEDs are facing each other.
• Keep pressing AV/TV button of NETTV/IPTV remote and same button of your TV remote until the light of NETTV/IPTV remote glows constantly.
• Do the same process for all other buttons i.e Volume down, Volume up and Power button.
• Select the channel from menu key and there appears “wait to load EPG/DVR” and when its loaded, you can select the channels.

“NETTV Cine +” is a collection of 3000+ blockbuster movies, web series, short films which will be available on all platforms of NETTV (on set top box), NETTV App & NETTV Web TV) making it a powerhouse of entertainment. The viewers can watch varieties of movies, web series anytime, anywhere with any kind of internet connection on their mobile or laptop.

“NETTV Cine+” is available on three different platforms which are NETTV SetTopBox, NETTV App and NETTV Web TV.

NETTV Cine+ can be purchased using NETTV Wallet and other e-Payment wallets like Khalti, Esewa, Fone pay. (If your balance is sufficient you can directly purchase and watch. If not, you have to load your wallet accounts.) If you have subscribed to NETTV Cine+ package than you can view the contents of “NETTV Cine+” right away.

As soon as you purchase this package it will run for 1 month from the purchased date and time.

Step 1: Turn on the STB and your TV

Step 2: Click to “NETTV Cine+” section

Step 3: Click any of the “NETTV Cine+” content to buy

Step 4: Click Buy

Step 5: You will redirect to E-payment page

Step 6: Select payment gateway Khalti/FonePay

Step 7: Enter your Khalti Login credentials or Scan FonePay QR

Step 8: Enter the OTP code you received on your registered mobile device (In case for Khalti)

Step 9: Enter your transaction pin & Click ok to Confirm

Step 10: Successful payment

Step 11: Play, Watch and Enjoy!

Step 1: Turn on the STB and your TV

Step 2: Go to “NETTV Cine+” section

Step 3: Select any content from “NETTV cine +”

Step 4: Click Buy

Step 5: You will redirect to E-payment page

Step 6: Select Fone-pay

Step 7: QR code will be generated

Step 8: Open & scan the generated QR from your Payment app

Step 9: Successful payment

Step 10: Play, watch & Enjoy!

No, you cannot access to NETTV Cine + if you haven’t subscribed to NETTV Cine+ Package. NETTV Cine + is available at Rs 150 for Cine+  package users to all the NETTV WorldLink Customers.

You can instantly enjoy Cine+ if you’ve already subscribed.

Yes, Cine+ can be accessed at Rs.150+ VAT per month for Non-WorldLink users. The subscription will allow you to view the contents of NETTV Cine+ on NetTV app/ web platforms.

NETTV Cine+ will be available on the main Home Screen below Movies section of NETTV Set top box whereas it will appear beside Live TV on top menu bar on NETTV App as well as NETTV web-TV.

NETTV Mobile app is Over the Top (OTT) services where NETTV brings you free air channels, premium channels, 3000+hrs of movies and web series, short films, pay-per view movies and Tv shows

You can login to NETTV Mobile App through your ISP, Gmail login, or with Ncell login (you must have a Ncell sim)

Yes, you can login to NETTV Mobile app through sign-in with the MyWorldLink option, where you can login with your registered number.

Here is the process:

My WorldLink app>customer login password>forget password? Reset request>yes! I am sure

Pay-Per-Movie is an on-demand entertainment service that enables viewers to access selected movies through individual one-time payments.

Pay Per View movies can be purchased using NETTV Wallet and other e-payment wallets like Khalti, Esewa, IME Pay, Fone pay. (If your balance is sufficient, you can directly purchase and watch. If not, you have to load your wallet accounts.)

No, you will not be able to watch it on TV (Set-Top Box) if you purchase Pay per View movies on the NETTV app. You must purchase it separately.

As soon as you purchase the movie it will be valid for 24 hrs, from the purchased date and time.

Step 1: Download the NETTV app from the App Store/Play Store

Step 2: Open NETTV App

Step 3: Login through your ISP (WorldLink) or Google/Facebook accounts

Step 4: Go to “More” Options on your NETTV App

Step 5: Select Wallet Top Up

Step 6: Click Top-up Wallet and Enter the Desired Amount and click on “Proceed”

Step 7: Choose payment gateway Khalti/Esewa/IME pay

Step 8: Enter Khalti/ESewa/ Card Payment credentials

Step 9: Enter the OTP and transaction pin of your Khalti/Esewa/Card Payment accounts

Step 10: Select Confirm

Step 11: Your Top-up has been done successfully.

NETTV Cine+ can be purchased using NETTV Wallet and other e-Payment wallets like Khalti, Esewa, Fone pay. (If your balance is sufficient, you can directly purchase and watch. If not, you have to load your NETTV wallet accounts.) If you have subscribed to NETTV Prime Package than you can view the contents of “NetTV Cine+” right away.

Step 1: Open NETTV App

Step 2: Login through your ISP (WorldLink) or Google/Facebook accounts

Step 3: Go to “NETTV Cine+”

Step 4: Click any of the “NETTV Cine+” content

Step 5: Click Buy now option

Step 6: Select “NETTV Cine+” Package

Step 7: Select “Use wallet payment”

Step 8: Click “Continue to Payment”

Step 9: Successful payment

Step 10: Play, Watch and Enjoy!

NETTV Cine+ will appear beside Live TV on top menu bar on NETTV App as well as NETTV web TV.

Yes, if you purchase the “NETTV Cine+ Package” on the Set-top box, it will only be available for the same device only.

No, you will not be able to watch it on TV (Set-Top Box) if you purchase Pay per View movies on the NETTV app. You must purchase it separately.

The price for NETTV Cine+ is Rs. 150+VAT/month.

After, you purchase NETTV Cine+ in mobile app, you can access it from only one device at a time. (app/web)

Nettv Streamz+ is the Nepal’s 1st Google certified Android TV Set-Top Box.. Being a one-stop solution for entertainment, the devices facilitate Wireless connectivity and gives users access to a variety of apps and services available on Android TV, including popular streaming services such as Docubay, NETTV Cine+, AirConsole (Gaming app), Voice Search, Chromecast Built-In and many more. Additionally, you can connect Joystick, Headphones and access through smart remote control.

Voice Command,Google PlayStore(5000+ Apps), Google Play Movies & TV, Google Play Games
Music,Chromecast built-In, 4K HDR (High Dynamic Range), 360 degree Remote
Game Controller (JOYSTICKS & Console) Gaming.
[Note: NETTV Streamz+ includes all the features of NETTV IPTV]

All you have to do is just say “Hey Google” or press the mic button on your remote to quickly find the latest blockbuster movies, stream shows, all without leaving what you’re watching.

You can get your favorite 5000+ apps and games on your TV whenever you want from Google Play Store. You can download them as per your need

Google Play Movies & TV is an online video on demand service operated by Google where movies and television shows can be watched by purchasing it.

Google Play Game is an online gaming service where you can download, and most of the games with controller support also work on Android TV as long as the box is compatible.

Yes, it does.

• Connect your device to the same Wi-Fi network as your NETTV set-top box
• Open the app that has the content you want to cast. For Eg. Open YouTube
• In the app, find and select Cast.
• On your device, select the name of your TV.
• When Cast. changes color, you’re successfully connected.

Yes, you can enjoy high quality pictures and videos.

The Bluetooth remote allow you to control your TV service without having direct Line of Sight i.e. You can use it from any angle or 360 degree

Yes, you can use your phones as Android TV compatible remotes all you have to do is:

• Download the Android TV remote controller App in your mobile
• Pair you Smart Phone with NETTV se-top box